Privacy Policy

At Hauthaven Store, we are committed to protecting your privacy and ensuring the security of your online experience. This policy explains how we collect, use, and safeguard your personal information.

Information Collection:

To provide you with a personalized shopping experience, high-quality products, and effective customer service, we collect certain information when you visit our website. This may include:

  • Contact information: Registered email, password, shipping and billing addresses, phone number.
  • Payment information: Credit/debit card details.
  • Technical information: Date and time stamps, browser and operating system specifications, requested URLs.
  • Location information: Country of residence and/or your organization’s operational jurisdiction (for legal compliance).

Use of Information:

We use your personal information solely to manage your orders, improve customer service, enhance our website, conduct outreach, and promote our products or services. We do not sell or rent your data under any circumstances.

Data Security:

We employ industry-standard security practices, including advanced data encryption, to protect your information from unauthorized access. Access to personal data is strictly limited to authorized personnel and reinforced with strong security protocols. Your information is secured both physically and digitally, and any transmission outside our organization requires prior authorization.

Sharing of Information:

We may share your information with:

  • Third-party service providers: For package delivery (e.g., DHL, FedEx, TNT) and payment processing.
  • Financial institutions: For payment processing, using state-of-the-art encryption.
  • Legal authorities: When required by law or to protect our rights or prevent fraud.
  • Acquiring entities: In the event of a merger, acquisition, or sale of assets.

We may also share non-identifiable information with third parties for analytical purposes. We will notify you of any changes to our Privacy Notice.

Communications:

Upon registration, you will receive a confirmation email. We may also send service-related notifications regarding website updates, order-related matters, temporary website suspensions, or maintenance activities.

By subscribing to our newsletter, you may receive updates on products, offers, contests, and promotions. You can unsubscribe at any time via links in the emails or by contacting our customer service team.

Payment Information:

Credit card details are shared with financial institutions for payment processing, using state-of-the-art encryption methods. Any additional charges beyond the order value due to payment gateways are not within our control, and we advise you to consult with your bank for clarification.

Contact Us:

For any inquiries, please contact us through our customer service page or email us at [email protected]. Further details can be found at our Customer Service Center on our website.